To do so, you will need:
Always:
S-pushTAN-App
Download the latest version of the app, which is free, from the Apple or Google Play Store.
Sparkassen-App
Download the latest version of the app, which is free, from the Apple or Google Play Store.
Username and online banking PIN
In order to set up the Sparkassen apps on a new device, you will need your online banking login details.
Quick setup guide for setting up the S-pushTAN-App on a new device:
Bluetooth and camera
Security always comes first: Banking apps cannot be automatically transferred to other smartphones. If you already have the S-pushTAN-App installed on your old smartphone, you can use the “New device” option to easily and quickly transfer all of your data to the new phone. What you’ll need:
- Bluetooth activated on your old and new smartphone or tablet
- A working pushTAN connection on your old device for scanning the QR code
- A camera on your old device for scanning the QR code
Guide for setting up the S-pushTAN-App when your old device is no longer working:
Sparkassen-Card (debit card) – card number
At some stage during this process, you will be asked to enter your Sparkassen-Card (debit card) number. This number can be found on the rear of your card.
Guide for setting up the S-pushTAN-App without online banking:
Activation password and credit card number
Do you only use the S-pushTAN-App to authorize online card payments? If so, you can also set up the S-pushTAN-App with your activation password and your 16-digit card number. The activation password is in the letter sent to you with the initial registration letter for the S-pushTAN-App. The 16-digit card number is on the front of your card.
How to:
Setting up S-pushTAN app again – on a new phone/tablet
To set up the S-pushTAN app on a new device, you will need to first install it and then follow these instructions:
Note: These instructions are an example only and may slightly differ depending on your mobile end device or bank.
Setting up the Sparkassen-App – on a new smartphone
If you are using pushTAN as an authentication procedure, download the S-pushTAN-App and set it up before setting up the Sparkassen-App on your new smartphone/tablet.
Note: These instructions are an example only and may slightly differ depending on your mobile end device or bank.
S-pushTAN-App
The S-pushTAN-App is a free banking app for securely authorising payments on your smartphone or tablet. pushTAN authentication can be used for both mobile banking apps, such as the Sparkassen-App, and for online banking and banking software applications.
Download the app now free of charge1:
1 Huawei has developed its own Android app store – the Huawei AppGallery – for its latest and future devices. Apps for Huawei devices released before 9. November 2019 can still be downloaded from the Google Play Store. For newer devices (e.g. the Mate-30 and P40 series), this is no longer possible. These devices are not set up for downloading and using the Sparkassen-App. At present, Huawei and the Sparkassen-Finanzgruppe are in talks to find out whether and how the Sparkassen-App could be distributed through Huawei’s AppGallery. We will let you know on this page as soon as we know the date from which this will be possible.